Z Prism Support is a service for customers of Z Prism software and hardware including remote and in-person technical consultation provided by Randy George.
According to the MIDI Merlin Software End User terms agreement, licenses does not include free product support. The Z Prism Support service product is available to accommodate the need for guided help. An online support session over Skype or In-person (for users in the Los Angeles area) can help get MIDI Merlin users up to speed.
Support Sessions are available in blocks and can be purchased through The Store at RGM.
Scheduling for online sessions and in-person consultations are arranged through email. Please reach out at the Contact Page if you have any questions, concerns or when you are ready to schedule a session after purchasing the Support Service product.